Frequently Asked Questions
Everything you need to know about our products and services.
What is the standard shipping timeframe for orders?
We offer standard shipping which typically takes 3-5 business days for delivery within the continental US. Expedited options are available at checkout.
What is your return policy for hardware devices?
You can return most items within 15 calendar days of receiving them. Ensure the product is in its original packaging and includes all accessories.
How can I track my order status?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to the carrier's website.
Which payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, American Express, and Discover, as well as Google Pay.
Do your products come with a manufacturer warranty?
Yes, our hardware products typically come with a one-year limited warranty that covers defects in materials and workmanship under normal use.
Can I change or cancel my order after it has been placed?
Orders can only be cancelled within a very short window after placement. Once the order reaches the 'Prepared to Ship' status, it can no longer be modified.